Customer Testimonials

First let me preface this by saying, Billy and Larry are great salesmen at Nelson Honda. Now the Service Department I can’t say the same thing. I took my car in for a routine oil change and rotation of tires. I was told “all four tires needed to be replaced asap.” I have a 2021 CRV with 24,000 miles on it. I was told at the oil change prior to this one that the tires were in great shape with normal wear. I got up the next day and took the car to a reputable establishment. The owner checked the tires ... Read More

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DealerRater - Dec 29, 2023

First let me preface this by saying, Billy and Larry are great salesmen at Nelson Honda. Now the Service Department I can’t say the same thing. I took my car in for a routine oil change and rotation of tires. I was told “all four tires needed to be replaced asap.” I have a 2021 CRV with 24,000 miles on it. I was told at the oil change prior to this one that the tires were in great shape with normal wear. I got up the next day and took the car to a reputable establishment. The owner checked the tires and confirmed these did not need to be changed. I then went back to Nelson’s and spoke to the Service Manager who also looked at the tires and indicated these did not need to be changed and were a five out of ten, meaning have about 50% tire life. I have list complete confidence and trust in this company as I had the exact situation happen with my first Honda I bought at Nelson’s. I was told there were significant improvements made on the Service Department, but I personally don’t see it. I will be going elsewhere where I trust the professionals working on my car! I hope you do the same! Steer clear of this place!

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I have purchased 4 Hondas from this dealership, and they have always been professional, knowledgeable, and helpful. Never pushy or rude. In September of this year, Billy Marshall sold me an Insight, and I love the car! Mr Marshall was very pleasant and stayed with my husband and I way past closing in order to complete the deal. He never acted annoyed or impatient. I returned later to go over all of the bells and whistles on the car. He took his time with me and gave a thorough explanation for all the electronic gizmos on the car. I also want ... Read More

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DealerRater - Oct 15, 2021

I have purchased 4 Hondas from this dealership, and they have always been professional, knowledgeable, and helpful. Never pushy or rude. In September of this year, Billy Marshall sold me an Insight, and I love the car! Mr Marshall was very pleasant and stayed with my husband and I way past closing in order to complete the deal. He never acted annoyed or impatient. I returned later to go over all of the bells and whistles on the car. He took his time with me and gave a thorough explanation for all the electronic gizmos on the car. I also want to compliment Beth and everyone else I have worked with in the service department. They are always courteous and professional. This is the first dealership I go to when looking for a new vehicle. They have never let me down!

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I purchase a vehicle from Nelson Honda. Mr. Danny Jeffries met me in the parking lot and provided excellent customer service to me from start to finished on Saturday morning. Mr. Jeffries was kind and help me get a CRV like I wanted and was able to answer my questions. I will recommend Nelson Honda and Mr. Jeffries as their salesperson to anyone.

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Trey was very pleasant and knowledgable. Great buying experience! Would definitely recommend to my friends and family! Professional group of people working at Nelson Honda!

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They did everything they could for a couple of days to get me the car i wanted Thanks to everyone for making this happen for me.

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Dearl was very helpful and professional. They worked with us and went the extra mile (so to speak!) This is our new go to dealership. Highly recommend!

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