Friendly. Reasonably priced for the work I had done.
Came in from NC to find the right vehicle. Had a great and smooth experience with Larry and the team!
Awesome salesperson. Knew everything that was asked.
We bought a new CR-V and Larry Cope was always responsive, knowledgeable, and friendly. There was never any pressure and he only contacted us when necessary. It was a positive experience overall and we recommend Nelson, and Mr. Cope specifically, if you're looking for a Honda.
I purchased a CRV earlier this month (Dec. 2021) and I have been really impressed with the vehicle, customer service and overall experience. Elijah was my sales associate and I can't even begin to thank him enough for his expertise; not to mention his warm and welcoming personality. Between working with Billy and Elijah this was by far the most pleasant car buying experience I've had. Even in the weeks following, I have received a follow up letter and email; proving their customer service doesn't stop when you leave the lot. I would recommend purchasing a vehicle with ...
Our salesman, Elijah and fiance agent, Billy, were awesome to work with. I recommend coming to Nelson Honda. This was one of the best car buying experiences that my hubby and I had in years.
Great place, great service, and great people! Go see Larry!
Great sales person with good knowledgeable information. Just not a fan of Nelson's.
I have purchased 4 Hondas from this dealership, and they have always been professional, knowledgeable, and helpful. Never pushy or rude. In September of this year, Billy Marshall sold me an Insight, and I love the car! Mr Marshall was very pleasant and stayed with my husband and I way past closing in order to complete the deal. He never acted annoyed or impatient. I returned later to go over all of the bells and whistles on the car. He took his time with me and gave a thorough explanation for all the electronic gizmos on the car. I also want ...
Went looking for a new truck today all other dealers said they could not meet our payments. Went to Nelson's and they went beyond what we wanted. Got payments lower then what we were looking for plus a great warranty. And they are going to come by my work Monday and detail the truck.. very glad we went here very pleased. Thank you Larry Cope.
Recently purchased a 2021 honda accord sport from here. Shannon is the best! Very friendly and knowledgeable and made the entire process very easy.
Nice friendly people
Had a problem with my phone connection on my Honda Odyssey so stopped by the dealership a couple of months ago & Billy Marshall very patiently helped me resolve it. So when I decided to buy a new car, I remembered his kindness and went back to him. He was so professional and helpful in explaining the differences in the choices we were considering. If you want a no-pressure, pleasant experience when buying a new car, see Billy.
Am looking to buy a vehicle there..and I think that's where I will end up buying one from them..
Hats OFF to Trina W..Beth E. and the Tech Larry B. We recvd a recall notice on our 2004 Honda CRV..We drove a long distance to have it repaired. Unfortunately they were short staffed. Both Trina and Beth were ever so apologetic due to the additional wait time. Both were very sympathetic and Friendly considering the pressure and the back up of customers..Larry was very Efficient and prompt in fulfilling the recall repairs with in 30 minutes .This staff deserves a pay raise for some were doing more than their positions for the same pay. Would highly recommend Nelson ...
Definitely the best car buying experience I’ve ever had! No pressure sales and great friendly staff. Thanks Danny for taking care of us today 👍🏻
Great folks to deal with!!! Fair and honest pricing!! And always great service after the sale!!! Patty the general manager is great to deal with!!! Check them out today if you need and new or used ride!!
We bought a 2021 honda insight and it was great service and great everything was great! The car too:)
My husband and I had a great buying experience with Larry Cope at Nelson Honda recently! He was professional, friendly, and easy to work with. He made us feel comfortable, answered all our questions, and we drove off with a 2022 Honda Odyssey, which was exactly what we were looking for in a van.
Danny made the car buying process a breeze. He was helpful, kind, efficient, informative and trustworthy. I would recommend anyone who is looking to purchase a vehicle to work with Danny. He’s the best.
Shannon was amazing! He made buying a car a great experience! I would defiantly recommend them! He fully went through all the features on my new car and showed me how they worked! Absolutely just loved Shannon & Don!
Go see Larry Cope at Nelson Honda- He goes above and beyond to provide excellent customer service!!! Big thanks to Larry and the Nelson Honda Team!!!
I am as always impressed with the service department. They work together and very hard to ensure your service is done correctly and promptly . I will not take my car anywhere else!
Excellent Service ! The entire team works together!
Wonderful service! Wonderful staff! Always pleased with my experience at Nelson Honda😊😊
Best service in town, started servicing there due to great specials,.... they are always friendly and nice and make we want to return. Just bought a car and sales was awesome too! Glad to be with Nelson Honda family!
Great customer service and service! 🙂
Great group of people. Billy Marshall and the rest of the team were all helpful and made our buying experience easy. We will definitely go to Nelson Honda first from now on.
I purchase a vehicle from Nelson Honda. Mr. Danny Jeffries met me in the parking lot and provided excellent customer service to me from start to finished on Saturday morning. Mr. Jeffries was kind and help me get a CRV like I wanted and was able to answer my questions. I will recommend Nelson Honda and Mr. Jeffries as their salesperson to anyone.
Very interested in my needs!
I just recently bought a car from Nelson Honda. My experience was fantastic. In fact, I went to a competitor prior to going to Nelson Honda. I was not at all pleased with the first dealership. I cannot begin to tell you how warm and professional the salesman Billy was. He was so patient with me and understanding. He made it a point to answer all my questions. Every thing he said he would do, he followed through with. He spent lots of time with me and was there with me through each and every step of the buying process. ...
Great experience purchasing my new CRV!!!
Danny was a great help! Bought a 2021 Honda Pilot.
My wife and I recently purchased a Civic Sport from Billy at Nelson Honda. The entire experience was great from beginning to end. We found the car online one evening and submitted our info. We were called back the next day and were able to come in and pick it up the same day. It all went very quickly, which was a huge plus with two young children in tow. Considering the great deal we got, and how awesome Billy was, we will happily spread the word... Nelson Honda is outstanding!
We came to Nelson Honda just looking around and rode away in a brand new Civic Sport. Billy was such a great guy to work with, along with his team, and they gave us a fair trade value for our car. It was a very pleasant experience getting treated fairly and not low-balled. They are a really nice group of people. They've got our business from here on out.
Took my aunt's car for them to check a part's recall. Very good service, timely, good customer service.
Billy was absolutely phenomenal!
I worked with Billy Marshall and had an awesome pain free experience he worked and went above and beyond very easy I would recommend him to anyone upfront honest what he said was what he delivered .
Was easy an awesome to deal with! Quickest easiest experience buying a car ever
Great place to buy a car. Larry Cope was very helpful.
My husband & I recently purchased a CR-V from Jessica Mathis. She is so sweet and nice. She was so patient with us because it took us several months to decide what kind of car we wanted. She took the time to show us how to use all the bells and whistles in our car and made everything easy for us. I highly recommend Jessica!!!
Awesome, kind folks sweetness folks ever. Will have you in and out no time.
Great dealership. Everyone is friendly and helpful!
I had been thinking about trading my old vehicle for a while now. Today, I finally did! Some of my friends recommended I contact Sales Rep Billy Marshall at Nelson Honda as he would be of great help. So yes, Billy was excellent and really patient. I am happy with my purchase and with the way Billy Marshall addresses my questions and specific requests. I highly recommend you go see him at Nelson Honda is you are thinking about getting a new vehicle. Thanks Billy!
Just had the most awesome experience with buying a car. If you want someone who will go the extra mile, see Larry Cope at Honda.
A wonderful place to do business! Very pleasant atmosphere and kind people! Danny Jeffries made my car purchasing process very easy!
Service was great and fast love going there
Just wanted to share my story!! I stopped by on a Saturday with my mom just to glance at the 2017 Nissan Armada, SUV. Sales Rep, Billy Marshall, walked over and was very pleasant from the beginning. He offered a test drive and offered for me to keep the SUV for the weekend. I fell in LOVE with it! After getting all the details worked out (and believe me, he worked hard on those) I drove off the lot Monday evening smiling from ear to ear! Thank you Billy Marshall and Nelson Honda for the EXCELLENT customer service and great car ...
Went in with my son to purchase his first new car. Jessica was the sales lady we dealt with and it was a great experience. Jessica was very intuitive and great at what she does. There was no pressure from her and she was great with the whole process. She's also had superior knowledge on the car and all the options and settings for the display(ipad) on the dash. Jessica made what usually is a long drawn out process very time efficient and a great experience overall and her personality and attitude was professional and awesome
Excellent experience! Phil made the whole buying experience a pleasure. We purchased the 2021 Honda Accord 2.0 Touring and love it! Thanks for Everything!
This is a great place to make your car purchase. I recommend to anyone! The entire team is amazing with customers and finding what meets your needs. They were patient and helped me find the perfect vehicle. I’m beyond satisfied and would do business with them again 🙂
Had the best experience here! They stayed late on a Saturday to make sure I got to see the cars I wanted. Make the processes of buying easier then ever! Make sure you go see Erica!
I went with my mom to help her purchase a vehicle from Nelson Honda. Billy Marshall met us in the parking lot and took care of us personally from start to finish on a Saturday evening. He went above and beyond to give her the best deal he could while sticking with her budget, and he did just that. He even set up her phone to Bluetooth for her and personally showed her all of the features in her car. What a wonderful man. He really took care of my mama. Thank you Billy! You rock! Patty Stidham and Don ...
Excellent service as usual
My experience was awesome. The salesman was exceptional. I got a great deal. The whole process was handled professionally. The whole staff was friendly and courteous.
We found out about the Nelson dealership through friends who have purchased several vehicles there. We found their prices to be very competitive and were impressed by the ‘double-the-power-train warranty’. Our purchase finalized somewhat late in the day so it felt like our “orientation session” was a little rushed/-but our sales rep gave us his card and stressed that he was available night-or-day to answer any questions that might come up about any of the MANY wonderful options and safety features on our new 2021 Pilot. All-in-all our visit was a very pleasant experience.
Larry coupe is a great guy great to work with
I purchased a 2019 Honda Civic Sport from Nelson Honda, in Martinsville, VA on 9/26/2020. With the help of Sales Associate Billy Marshall the process went very smooth. He was very knowledgeable about the vehicle and telling me about the features of the car. He also helped me with notifying my insurance company to add the vehicle to my policy. Billy was very professional while assisting me with my purchase. This is my second car that I have bought from Nelson Honda. When I need another car I will be visiting Nelson Honda again.
I worked with Larry Cope! Excellent salesman! He took his time to make sure I was in the right vehicle for right price! Very professional!!
Melvin and Susan Fuller; Jr. September 5, 2020 I was in for a scheduled oil change and tire rotation. I had some previous dissatisfaction with the service dept at Nelson Honda, Martinsville. I had traded in my Civic for a new Civic in 2015. The old crew had been very good with my 1st new Civic. I had always gotten my oil changes and tires with rotations and other up keep on my Civic. I was very satisfied. I received my coupons in the mail and got money off each oil change. Also included were free clean up coupons. Upon the purchase of ...
Super friendly. Great service. They got me in and out fast. I'm a Honda fan for life!
My husband and I worked with Billy Marshall. He was very professionally and knowledgeable during our time at Nelson Honda. We appreciate him taking as much time with us as he did to make sure everything was right with our purchase!
I worked with the salesperson Billy Marshall. He was very helpful in the whole process. If you every decide to purchase a vehicle through Nelson Honda I recommend you working with Billy. He was awesome through the whole process!!!!
Let me start off by saying that their the greatest group of teammates! The service department is the greatest! Wouldn’t take my car to no one else!💁🏽♀️
Good service. Very knowledgeable staff.
Billy was great! I wanted to surprise my wife for her birthday and he kept everything very hush. Very simple and easy transaction. We test drove and I spent 30 minutes talking with him. We went home and a few hours later he sent me the paperwork. Took the wife to eat the next day and he showed up at the restaurant with balloons and all. She was very surprised and I was very pleased!
I've bought 4 vehicles in the last 5 years... 3 of the 4 have been from Nelson Honda!! I'd say they are the bomb diggity!!! Thank you Nelson Honda for treating me like family and for providing the best deals around!! I will never shop anywhere else!
Billy was very helpful and helped us find the vehicle we wanted at a price that we could afford. Highly recommend working with Billy if you need a vehicle!
Billy Marshall was amazing at helping me get my new vehicle!
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