Customer Testimonials

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DealerRater Oct 15, 2021

I have purchased 4 Hondas from this dealership, and they have always been professional, knowledgeable, and helpful. Never pushy or rude. In September of this year, Billy Marshall sold me an Insight, and I love the car! Mr Marshall was very pleasant and stayed with my husband and I way past closing in order to complete the deal. He never acted annoyed or impatient. I returned later to go over all of the bells and whistles on the car. He took his time with me and gave a thorough explanation for all the electronic gizmos on the car. I also want ...

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Google Oct 2, 2021

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Google Sep 24, 2021

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Google Aug 29, 2021

Went looking for a new truck today all other dealers said they could not meet our payments. Went to Nelson's and they went beyond what we wanted. Got payments lower then what we were looking for plus a great warranty. And they are going to come by my work Monday and detail the truck.. very glad we went here very pleased. Thank you Larry Cope.

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Google Aug 23, 2021

Recently purchased a 2021 honda accord sport from here. Shannon is the best! Very friendly and knowledgeable and made the entire process very easy.

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Google Aug 22, 2021

Nice friendly people

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Google Aug 18, 2021

Had a problem with my phone connection on my Honda Odyssey so stopped by the dealership a couple of months ago & Billy Marshall very patiently helped me resolve it. So when I decided to buy a new car, I remembered his kindness and went back to him. He was so professional and helpful in explaining the differences in the choices we were considering. If you want a no-pressure, pleasant experience when buying a new car, see Billy.

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Google Aug 12, 2021

Am looking to buy a vehicle there..and I think that's where I will end up buying one from them..

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Google Aug 10, 2021

Hats OFF to Trina W..Beth E. and the Tech Larry B. We recvd a recall notice on our 2004 Honda CRV..We drove a long distance to have it repaired. Unfortunately they were short staffed. Both Trina and Beth were ever so apologetic due to the additional wait time. Both were very sympathetic and Friendly considering the pressure and the back up of customers..Larry was very Efficient and prompt in fulfilling the recall repairs with in 30 minutes .This staff deserves a pay raise for some were doing more than their positions for the same pay. Would highly recommend Nelson ...

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Google Aug 10, 2021

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Google Jul 25, 2021

Definitely the best car buying experience I’ve ever had! No pressure sales and great friendly staff. Thanks Danny for taking care of us today 👍🏻

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Google Jul 15, 2021

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Google Jul 12, 2021

Great folks to deal with!!! Fair and honest pricing!! And always great service after the sale!!! Patty the general manager is great to deal with!!! Check them out today if you need and new or used ride!!

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Google Jun 21, 2021

We bought a 2021 honda insight and it was great service and great everything was great! The car too:)

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Google Jun 9, 2021

My husband and I had a great buying experience with Larry Cope at Nelson Honda recently! He was professional, friendly, and easy to work with. He made us feel comfortable, answered all our questions, and we drove off with a 2022 Honda Odyssey, which was exactly what we were looking for in a van.

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Google Jun 5, 2021

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Google Jun 2, 2021

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Google May 30, 2021

Danny made the car buying process a breeze. He was helpful, kind, efficient, informative and trustworthy. I would recommend anyone who is looking to purchase a vehicle to work with Danny. He’s the best.

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Google May 29, 2021

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Google May 26, 2021

Shannon was amazing! He made buying a car a great experience! I would defiantly recommend them! He fully went through all the features on my new car and showed me how they worked! Absolutely just loved Shannon & Don!

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Google May 21, 2021

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Google May 19, 2021

Go see Larry Cope at Nelson Honda- He goes above and beyond to provide excellent customer service!!! Big thanks to Larry and the Nelson Honda Team!!!

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Google May 5, 2021

I am as always impressed with the service department. They work together and very hard to ensure your service is done correctly and promptly . I will not take my car anywhere else!

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Google May 5, 2021

Excellent Service ! The entire team works together!

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Google May 5, 2021

Wonderful service! Wonderful staff! Always pleased with my experience at Nelson Honda😊😊

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Google May 5, 2021

Best service in town, started servicing there due to great specials,.... they are always friendly and nice and make we want to return. Just bought a car and sales was awesome too! Glad to be with Nelson Honda family!

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Google May 5, 2021

Great customer service and service! 🙂

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Google May 4, 2021

Great group of people. Billy Marshall and the rest of the team were all helpful and made our buying experience easy. We will definitely go to Nelson Honda first from now on.

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DealerRater Apr 28, 2021

I purchase a vehicle from Nelson Honda. Mr. Danny Jeffries met me in the parking lot and provided excellent customer service to me from start to finished on Saturday morning. Mr. Jeffries was kind and help me get a CRV like I wanted and was able to answer my questions. I will recommend Nelson Honda and Mr. Jeffries as their salesperson to anyone.

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Google Apr 18, 2021

Very interested in my needs!

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Google Apr 15, 2021

I just recently bought a car from Nelson Honda. My experience was fantastic. In fact, I went to a competitor prior to going to Nelson Honda. I was not at all pleased with the first dealership. I cannot begin to tell you how warm and professional the salesman Billy was. He was so patient with me and understanding. He made it a point to answer all my questions. Every thing he said he would do, he followed through with. He spent lots of time with me and was there with me through each and every step of the buying process. ...

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Google Apr 6, 2021

Great experience purchasing my new CRV!!!

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Google Apr 3, 2021

Danny was a great help! Bought a 2021 Honda Pilot.

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Google Apr 2, 2021

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Google Apr 2, 2021

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Google Apr 2, 2021

My wife and I recently purchased a Civic Sport from Billy at Nelson Honda. The entire experience was great from beginning to end. We found the car online one evening and submitted our info. We were called back the next day and were able to come in and pick it up the same day. It all went very quickly, which was a huge plus with two young children in tow. Considering the great deal we got, and how awesome Billy was, we will happily spread the word... Nelson Honda is outstanding!

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Google Mar 28, 2021

We came to Nelson Honda just looking around and rode away in a brand new Civic Sport. Billy was such a great guy to work with, along with his team, and they gave us a fair trade value for our car. It was a very pleasant experience getting treated fairly and not low-balled. They are a really nice group of people. They've got our business from here on out.

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Google Mar 27, 2021

Took my aunt's car for them to check a part's recall. Very good service, timely, good customer service.

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Google Mar 21, 2021

Billy was absolutely phenomenal!

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Google Mar 19, 2021

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Google Mar 16, 2021

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Google Mar 16, 2021

I worked with Billy Marshall and had an awesome pain free experience he worked and went above and beyond very easy I would recommend him to anyone upfront honest what he said was what he delivered .

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Google Mar 16, 2021

Was easy an awesome to deal with! Quickest easiest experience buying a car ever

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Google Mar 15, 2021

Great place to buy a car. Larry Cope was very helpful.

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Google Mar 11, 2021

My husband & I recently purchased a CR-V from Jessica Mathis. She is so sweet and nice. She was so patient with us because it took us several months to decide what kind of car we wanted. She took the time to show us how to use all the bells and whistles in our car and made everything easy for us. I highly recommend Jessica!!!

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Google Mar 5, 2021

Awesome, kind folks sweetness folks ever. Will have you in and out no time.

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Google Mar 4, 2021

Great dealership. Everyone is friendly and helpful!

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Google Mar 4, 2021

I had been thinking about trading my old vehicle for a while now. Today, I finally did! Some of my friends recommended I contact Sales Rep Billy Marshall at Nelson Honda as he would be of great help. So yes, Billy was excellent and really patient. I am happy with my purchase and with the way Billy Marshall addresses my questions and specific requests. I highly recommend you go see him at Nelson Honda is you are thinking about getting a new vehicle. Thanks Billy!

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Google Feb 25, 2021

Just had the most awesome experience with buying a car. If you want someone who will go the extra mile, see Larry Cope at Honda.

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Google Feb 13, 2021

A wonderful place to do business! Very pleasant atmosphere and kind people! Danny Jeffries made my car purchasing process very easy!

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Google Feb 6, 2021

Service was great and fast love going there

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Google Jan 26, 2021

Just wanted to share my story!! I stopped by on a Saturday with my mom just to glance at the 2017 Nissan Armada, SUV. Sales Rep, Billy Marshall, walked over and was very pleasant from the beginning. He offered a test drive and offered for me to keep the SUV for the weekend. I fell in LOVE with it! After getting all the details worked out (and believe me, he worked hard on those) I drove off the lot Monday evening smiling from ear to ear! Thank you Billy Marshall and Nelson Honda for the EXCELLENT customer service and great car ...

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Google Jan 26, 2021

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Google Jan 22, 2021

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Google Jan 19, 2021

Went in with my son to purchase his first new car. Jessica was the sales lady we dealt with and it was a great experience. Jessica was very intuitive and great at what she does. There was no pressure from her and she was great with the whole process. She's also had superior knowledge on the car and all the options and settings for the display(ipad) on the dash. Jessica made what usually is a long drawn out process very time efficient and a great experience overall and her personality and attitude was professional and awesome

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Google Jan 16, 2021

Excellent experience! Phil made the whole buying experience a pleasure. We purchased the 2021 Honda Accord 2.0 Touring and love it! Thanks for Everything!

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Google Jan 13, 2021

This is a great place to make your car purchase. I recommend to anyone! The entire team is amazing with customers and finding what meets your needs. They were patient and helped me find the perfect vehicle. I’m beyond satisfied and would do business with them again 🙂

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Google Jan 12, 2021

Had the best experience here! They stayed late on a Saturday to make sure I got to see the cars I wanted. Make the processes of buying easier then ever! Make sure you go see Erica!

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Google Dec 24, 2020

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Google Dec 8, 2020

I went with my mom to help her purchase a vehicle from Nelson Honda. Billy Marshall met us in the parking lot and took care of us personally from start to finish on a Saturday evening. He went above and beyond to give her the best deal he could while sticking with her budget, and he did just that. He even set up her phone to Bluetooth for her and personally showed her all of the features in her car. What a wonderful man. He really took care of my mama. Thank you Billy! You rock! Patty Stidham and Don ...

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Google Nov 21, 2020

Great service🙂

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Google Nov 10, 2020

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Google Nov 2, 2020

Excellent service as usual

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Google Oct 26, 2020

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Google Oct 23, 2020

Wonderful Staff!

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Cars Oct 18, 2020

My experience was awesome. The salesman was exceptional. I got a great deal. The whole process was handled professionally. The whole staff was friendly and courteous.

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Google Oct 17, 2020

We found out about the Nelson dealership through friends who have purchased several vehicles there. We found their prices to be very competitive and were impressed by the ‘double-the-power-train warranty’. Our purchase finalized somewhat late in the day so it felt like our “orientation session” was a little rushed/-but our sales rep gave us his card and stressed that he was available night-or-day to answer any questions that might come up about any of the MANY wonderful options and safety features on our new 2021 Pilot. All-in-all our visit was a very pleasant experience.

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Google Oct 6, 2020

Larry coupe is a great guy great to work with

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Google Sep 28, 2020

I purchased a 2019 Honda Civic Sport from Nelson Honda, in Martinsville, VA on 9/26/2020. With the help of Sales Associate Billy Marshall the process went very smooth. He was very knowledgeable about the vehicle and telling me about the features of the car. He also helped me with notifying my insurance company to add the vehicle to my policy. Billy was very professional while assisting me with my purchase. This is my second car that I have bought from Nelson Honda. When I need another car I will be visiting Nelson Honda again.

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Google Sep 25, 2020

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Google Sep 22, 2020

I worked with Larry Cope! Excellent salesman! He took his time to make sure I was in the right vehicle for right price! Very professional!!

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Google Sep 9, 2020

Melvin and Susan Fuller; Jr. September 5, 2020 I was in for a scheduled oil change and tire rotation. I had some previous dissatisfaction with the service dept at Nelson Honda, Martinsville. I had traded in my Civic for a new Civic in 2015. The old crew had been very good with my 1st new Civic. I had always gotten my oil changes and tires with rotations and other up keep on my Civic. I was very satisfied. I received my coupons in the mail and got money off each oil change. Also included were free clean up coupons. Upon the purchase of ...

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Google Sep 5, 2020

Wonderful

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Google Aug 28, 2020

Super friendly. Great service. They got me in and out fast. I'm a Honda fan for life!

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Google Aug 23, 2020

My husband and I worked with Billy Marshall. He was very professionally and knowledgeable during our time at Nelson Honda. We appreciate him taking as much time with us as he did to make sure everything was right with our purchase!

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Google Aug 18, 2020

I worked with the salesperson Billy Marshall. He was very helpful in the whole process. If you every decide to purchase a vehicle through Nelson Honda I recommend you working with Billy. He was awesome through the whole process!!!!

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Google Jul 30, 2020

Let me start off by saying that their the greatest group of teammates! The service department is the greatest! Wouldn’t take my car to no one else!💁🏽‍♀️

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Google Jul 25, 2020

Good service. Very knowledgeable staff.

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Google Jul 22, 2020

Billy was great! I wanted to surprise my wife for her birthday and he kept everything very hush. Very simple and easy transaction. We test drove and I spent 30 minutes talking with him. We went home and a few hours later he sent me the paperwork. Took the wife to eat the next day and he showed up at the restaurant with balloons and all. She was very surprised and I was very pleased!

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Google Jun 29, 2020

I've bought 4 vehicles in the last 5 years... 3 of the 4 have been from Nelson Honda!! I'd say they are the bomb diggity!!! Thank you Nelson Honda for treating me like family and for providing the best deals around!! I will never shop anywhere else!

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Google Jun 25, 2020

Billy was very helpful and helped us find the vehicle we wanted at a price that we could afford. Highly recommend working with Billy if you need a vehicle!

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Google Jun 21, 2020

Billy Marshall was amazing at helping me get my new vehicle!

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Google Jun 20, 2020

Great Experience! Worked with Billy Marshall! Would recommend!

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Google Jun 17, 2020

I was so happy with my experience . The staff is so welcoming and friendly. I would recommend Nelson Honda to anyone who is looking for a vehicle!

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Google Jun 13, 2020

Great experience with the sales staff! Super nice and accommodating. Usually the car buying experience takes forever, but they had me out in no time. Highly recommend!

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Google Jun 13, 2020

Our first experience in a Honda dealership!They made buying our Acura MDX a great experience. Billy was very knowledgable, professional, kind and patient with us as senior citizens. We highly recommend Nelson Honda and Billy Marshall!

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Google Jun 10, 2020

Billy Marshall was a no pressure salesman but very informative on all the features of the car. Very knowledgeable about the car and very patient with us! A great car shopping experience! We will definitely come back when we are ready for a New Car......

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Google Jun 2, 2020

Very friendly and helpful staff! Fast and efficient service.

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Google May 29, 2020

You want a car go to Nelson Honda they make you feel at home.

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Google May 27, 2020

I had an amazing experience. They were all so kind and helpful, really took the time to walk through every question. I knew they had my best interest at heart.

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Google May 18, 2020

I just purchased my first vehicle from Nelson Honda. I can honestly say this was the best car buying experience I have ever had. The salesman, Billy, is a straight shooter and patiently explained everything in detail to both myself and wife. He was very personable, knowledgeable, friendly, helpful, and honest throughout the whole process. He even traveled to another Nelson dealership to pick up a vehicle I was very interested in and brought it back to the Nelson Honda dealership so I could check it out and test drive it. I explained how my wife and son weren’t ...

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Google May 17, 2020

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Google May 16, 2020

Great place to do business and get excellent service and deals. Hit up Larry Cope for all your needs!!

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Google May 14, 2020

Where can I start, personable, professional, reputable! I just bought a car over the weekend & my sales rep Larry did amazing work. He didn't pressure, or make me feel uneasy about my purchase. It's a very calm environment, & I'm greatly appreciative of the service offered from everyone at this location ....thank you !

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Google May 13, 2020

We just bought two vehicles from Nelson Honda. The service was great. They took the time to help us find the cars we needed, and since this was my first time purchasing a car, they even walked me step-by-step through the paperwork. I definitely recommend their services. 2020 UPDATE: Just bought my second new vehicle from Nelson Honda, and I’m happy to report the service is still impeccable. I’m always happy to purchase here—I know they take care of their customers. Go see Billy if you’re in the market for a new car.

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Google May 8, 2020

We had Billy and he is very easy to talk to & friendly. Helped us get what we was looking for and at an affordable price. Would definitely recommend asking for him if you go to the Honda dealership.

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Google May 3, 2020

Billy was great to deal with! Customer service was great and he went out of his way to be sure we got a good deal! Go visit him!

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Google Apr 25, 2020

Billy Marshall listened to our needs and helped us get the perfect car for our family! Would really recommend!

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Google Apr 25, 2020

We worked with Billy Marshall. He was very helpful and got us just what we wanted very quickly and efficiently!

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Google Mar 27, 2020

Billy was so helpful. He was there to answer any questions I had. He went above and beyond what any other sales person would typically do. I highly recommend Nelson Honda and ask for Billy!


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